Return & Exchange Policy

At Bazarkh.pk, your satisfaction is our priority. If you are not happy with your purchase, we’re here to help with returns and exchanges.

Return Eligibility

• Products must be returned within 7 days of delivery.
• Items must be unused, in original packaging, and in the same condition as received.
• Sale items, clearance items, and custom orders are not eligible for return.

Exchange Policy

If the product you received is damaged, defective, or the wrong item, we will exchange it at no extra cost.

• Contact us within 2 hours of receiving the product.
• Provide photos/videos as proof of the issue.
• We’ll arrange a replacement or offer store credit if the item is unavailable.

How to Initiate a Return

To request a return or exchange:

1. Email us at support@bazarkh.pk or message us on WhatsApp.
2. Mention your order number and reason for return.
3. We’ll respond within 24 hours with next steps.

Refunds

Refunds are issued only in the form of store credit or voucher. No cash refunds are offered at the moment.

Shipping Costs

Return shipping costs will be borne by the customer unless the item was received damaged or incorrect.

Need Help?

If you have any questions regarding returns, exchanges, or refunds, please contact our support team.